Show Notes
Ever had a red flag customer? Do you have a process nailed down when you get an unhappy customer and what you should be doing to resolve? I speak with Michelle and discuss service delivery for managed IT service providers.
Ever had a red flag customer? Do you have a process nailed down when you get an unhappy customer and what you should be doing to resolve? I speak with Michelle and discuss service delivery for managed IT service providers.
Episode
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July 18, 2022
We speak with Sweetprocess about their software that helps managed service providers document their standard operating procedures.
00:33:02
Episode
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January 19, 2025
In this video, I break down a live Meta Ads campaign specifically for MSPs and IT service providers. Watch as I walk you through:...
00:08:24
Episode
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April 07, 2024
A subtle change in the marketplace has been taking place since the pandemic. You might not have noticed, i'm stating the obvious here but...
00:03:18