Show Notes
Ever had a red flag customer? Do you have a process nailed down when you get an unhappy customer and what you should be doing to resolve? I speak with Michelle and discuss service delivery for managed IT service providers.
Ever had a red flag customer? Do you have a process nailed down when you get an unhappy customer and what you should be doing to resolve? I speak with Michelle and discuss service delivery for managed IT service providers.
Episode 0
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September 14, 2021
In this episode I discuss 3 big mistakes most managed service providers make when marketing their IT service business.
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Obtaining high quality backlinks is one of the elements that goes towards getting your webiste ranked highly in the search engines. As part of...
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Episode
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October 01, 2024
I often emphasize the importance of "high-quality leads," but the big question is, how do you actually get high-quality leads for your MSP? In...
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