Show Notes
Ever had a red flag customer? Do you have a process nailed down when you get an unhappy customer and what you should be doing to resolve? I speak with Michelle and discuss service delivery for managed IT service providers.
Ever had a red flag customer? Do you have a process nailed down when you get an unhappy customer and what you should be doing to resolve? I speak with Michelle and discuss service delivery for managed IT service providers.
Episode
•
December 05, 2024
Many MSPs have tried tactics like Google Ads, hiring salespeople, SEO, social media, and building flashy websites—only to find they’re still not getting results....
00:02:22
Episode 0
•
November 15, 2021
IT Business owners are busy people - to stay organised you need to have some marketing delegation in place. This will allow you to...
00:09:24
Episode
•
April 13, 2025
Most MSPs are overlooking a massive opportunity with AI this year – and it’s sitting right in front of your clients. In this video,...
00:05:11