Show Notes
Ever had a red flag customer? Do you have a process nailed down when you get an unhappy customer and what you should be doing to resolve? I speak with Michelle and discuss service delivery for managed IT service providers.
Ever had a red flag customer? Do you have a process nailed down when you get an unhappy customer and what you should be doing to resolve? I speak with Michelle and discuss service delivery for managed IT service providers.
Episode
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October 01, 2024
I often emphasize the importance of "high-quality leads," but the big question is, how do you actually get high-quality leads for your MSP? In...
00:08:36
Episode
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January 09, 2023
A topic that needs no introduction - working on the business instead of in the business. I'm no coach/guru but here's what I'm doing...
00:08:38
Episode 0
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April 12, 2021
We catch up with Ian Luckett from Innovate to Success. I've known Ian for a few months now and he helps UK MSPs grow...
00:37:19